Cancellation & Refund Policy

At Young Leaders for Legal Literacy Foundation, we strive to ensure a seamless and transparent process for all our transactions. Please read the following policy regarding cancellations and refunds.

General Policy:

We do not offer cancellations or refunds once a transaction has been successfully processed. All donations, subscriptions, and transactions are considered final.

Exceptions:

However, we understand that mistakes can happen. If you believe you have made a genuine mistake while transferring the money, you may request a review of your case. Each case will be assessed individually, fairly, and without bias by a dedicated team within our organization.

Procedure:

1. Submit a Request: To initiate a review, please contact our customer support team within 15 of the transaction, providing all necessary details of the transaction and a clear explanation of the error.
2. Review Process: Upon receipt of your request, our team will carefully examine the details of your case and may reach out for additional information if needed. The review process may take up to 30 days.
3. Decision: A fair and just decision will be made by the concerned members of the organization based on the specifics of your case. You will be informed of the outcome once a decision has been reached.

Final Decision:

Please note that the decision regarding refunds and cancellations will be final and binding, with no further appeals.

We encourage you to review your transactions carefully before completing them to avoid any issues.

For any questions or concerns, please contact our support team at contact@ylcube.com.